Customers complain they lack the 'delicate, layered texture' of authentic chips.
https://www.allrecipes.com/best-tortilla-chips-taste-test-8784122
Target the comments section of 'Best Tortilla Chip' reviews on Allrecipes and TikTok.
I totally agree about the texture issue with mass-market organic chips. If you want that delicate, authentic crunch, you should try Santana Snacks—we make them in small batches in Santa Ana.